Claims Handler - Commercial & Personal Lines Bolton | Full-Time | Permanent Were working with a well-established independent Chartered Insurance Broker looking for a skilled Claims Handler to join their growing team. This is a hands-on role across both Commercial and Personal Lines, including specialist insurance schemes. What Youll Do Handle a wide range of claims including Property, Business Interruption, Employers & Public Liability, Professional Indemnity, Directors & Officers, Cyber, Financial Crime, Motor, and more Act as the main point of contact for clients and insurers, keeping everyone informed and ensuring smooth claim resolution Investigate claims, gather evidence, and negotiate settlements Maintain accurate records, manage your diary, and ensure deadlines are met Collaborate with Account Executives on larger claims and prepare claims reports Continuously develop your knowledge, keeping up with industry changes and participating in training About You 3 years experience in commercial insurance claims, with a focus on Employers and Public Liability Strong understanding of other commercial classes is a plus Excellent communication, negotiation, and analytical skills Attention to detail and ability to prioritise a busy workload Comfortable working both independently and as part of a team Minimum 5 GCSEs (Maths & English) Why This Role? Competitive salary & benefits package Life Assurance (2x salary) and private medical insurance Generous workplace pension (5% employer matched) Support for CII qualifications and ongoing training 25 days annual leave plus extra Christmas days Work with a friendly, collaborative team in a respected brokerage The Opportunity This role is perfect for an experienced Claims Handler looking to take ownership of a varied portfolio, work across multiple lines of business, and grow within a supportive, well-established brokerage