Salary: £26,500 - 26,500 per year Requirements: Strong knowledge of Windows 11 and Windows Server 2019 administration Experience with Active Directory, Group Policy, and user account management Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN) Excellent troubleshooting skills for hardware and software issues Ability to manage multiple priorities in a fast-paced environment Experience with Linux (CentOS/Debian) (desirable) Knowledge of SAGE200 or similar systems (desirable) Exposure to virtualization technologies (e.g., VMware, Hyper-V) (desirable) Understanding of IT security principles and best practices (desirable) Responsibilities: Provide first and second-line support for hardware, software, and networking issues across head office and retail locations Maintain and troubleshoot Windows 11 desktops and Windows Server 2019 environments Assist with SAGE200 and other business-critical applications Configure and maintain network devices, including switches, routers, and firewalls Participate in IT projects such as equipment rollouts and upgrades Prepare for store openings and manage IT setup Deploy and manage mobile devices Ensure systems adhere to security best practices and company policies Maintain accurate records of configurations, processes, and troubleshooting steps Technologies: Active Directory Debian Hardware Hyper-V Support Linux Mobile Network Security TCP/IP VPN VMware Windows More: We are a dynamic and growing company currently serving over 150 end users and 47 retail stores, with plans for further expansion. We offer a competitive salary and benefits package in an environment where your input makes a real impact. You will have the opportunity to be involved in exciting IT projects and technology rollouts. This full-time, permanent role requires in-person work. last updated 5 week of 2026