Monday - Friday 08:30 – 17:00, alternate Saturdays 08:00 – 12:00
Rays Garage Supplies are a leading supplier of car parts within the local area and due to our continued success and growth, we now have an excellent opportunity for a Motor Parts Store Person to join our team.
· Efficiently dealing with customer requirements.
· Maintain the high standard of customer satisfaction.
· Parts experience desirable but not essential.
· Experience working alone as well as in a team.
· MAM computer systems experience desirable but not essential.
· Previous telesales / customer service experience essential.
· This is a rare opportunity for the right person to become part of our friendly, driven and dynamic team. We always strive to recognise the hard work and achievements of our team members with excellent benefits.
· Full training provided.
Responsibilities include:
· Assist customers in identifying the correct parts for their vehicles using in house or online parts catalogues.
· Advise availability and provide quotes in an accurate and timely manner.
· Take an active role in the sales process, reaching out to customers when required to make the sale.
· Process orders accurately and efficiently.
· Maintain a working knowledge of inventory and pricing.
· Work with body shops, garages, and body shops to supply bulk and repeat orders.
· Handle customer complaints or concerns and resolve issues promptly.
· Achieve individual and team sales targets.
What we need from you:
· Negotiation skills
· Able to achieve results both independently and as part of a collaborative team
· Excellent verbal communication and interpersonal skills
· Strong listening skills, with great attention to detail
· Excellent computer skills
· Familiarity with MAM is an advantage, although not essential
· Able to prioritise and manage tasks efficiently with good self-management abilities
What we offer you in return:
· 20 days holiday plus bank holidays
· Pension
· Bonus after 3 months
Salary dependant on experience
Job Types: Full-time, Permanent
Pay: £25,000.00-£25,500.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
Work Location: In person