Education Centre Manager, Welwyn Garden City
Lead a team. Grow a centre. Change children’s lives.
At Explore Learning, we’re on a mission to help every child make meaningful progress. We’re an award-winning tuition provider with professional tutors, smart learning tools and over 20 years of running successful centres across the UK.
Responsibilities
You’ll lead all aspects of centre performance, including
* Using KPIs and performance data to continuously improve results
* Ownership of overall centre profitability including revenue management, optimising staff efficiency, and driving membership growth
* Leading, coaching, and developing a supervisor and tutor team
* Creating a positive, high-performance team culture with strong engagement and accountability
* Safeguarding every child in your care and ensuring full Ofsted and company compliance
* Driving membership growth through community engagement, local partnerships, and marketing events
* Delivering excellent family and member experiences from first enquiry through to long-term progress
* Managing day-to-day operations to ensure the centre runs smoothly and efficiently
Day in the Life
* You’ll role model excellent tutoring and coach your team, supporting members to achieve real maths and English progress and unlock a love of learning
* You’ll monitor and celebrate member progress, holding meaningful conversations with families about achievements and next steps
* You’ll build your centre’s reputation through local brand presence, community engagement and sales activation
* You’ll host trial sessions, manage enquiries and new member experience, making every family feel welcome and supported
What We’re Looking For
* You’re passionate about education and working with children
* You have experience leading a team in a fast‑paced environment
* You lead boldly and take full ownership of goals, driving progress and tackling challenges head‑on
* You inspire and empower your team to perform at their best, cultivating a culture of trust, collaboration, and accountability
* You use data to diagnose needs, plan strategically, and improve results
* You communicate clearly, confidently and with impact
* You balance multiple priorities while staying calm under pressure
* You give and receive feedback openly and are committed to self‑development
* You bring a strong commitment to safeguarding, prioritising the safety and wellbeing of every child in your care
Why You’ll Love Working With Us
Purpose: Make a real difference to children’s confidence, skills, and futures every day.
Ownership: Run your own centre with autonomy and measurable impact.
Development: High‑quality training, coaching, and clear progression pathways.
Team: Work with passionate, supportive colleagues who care deeply about what they do.
Variety: No two days are the same; you’ll tackle fresh challenges and shifting priorities every week.
Equality, Diversity & Inclusion
We welcome applicants from all backgrounds and are committed to creating a welcoming, inclusive environment where everyone is valued, respected, and able to reach their full potential.
Benefits
* 27 flexible holiday days each year plus additional gifted time off between Christmas Eve and New Year; further additional holiday awarded based on length of service
* 3 additional paid days off for religious, personal, wellbeing or volunteer celebrations
* Potential to earn an individual performance bonus of £1,250 twice a year based on centre performance
* Fully subsidised tuition for children of all salaried staff and 50% off Explore Learning membership fees for immediate relations of staff members
* Staff discounts: gym memberships, sportswear, free 16‑25 or 26‑30 railcard, free counselling services, access to My Possible Self (a wellbeing app), cycle to work scheme, discounted Tastecard
* Length of service reward: private health insurance with Vitality
* Referral bonus, payroll giving scheme, enhanced parental leave, and pension options
Location
Welwyn Garden City – full‑time at our Explore Learning centre.
Starting Salary
£31,250 – £33,750 per annum depending on experience, plus £3,500 per annum London weighting.
Contract
Full‑time, permanent contract.
Working Hours
* Tuesday 11am‑8pm
* Wednesday 11am‑8pm
* Thursday 11am‑7pm
* Friday 9am‑6pm
* Saturday 9am‑5pm
* Working hours may vary from centre to centre.
Legal and Safeguarding Statements
Proof of eligibility to work in the UK will be required. We cannot offer any form of sponsorship.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Safeguarding is paramount. Our safer recruitment processes are rigorous and designed to deter, identify and reject anyone who may pose a risk to children. Any offer is strictly conditional upon satisfactory references (taken directly from referees) and an Enhanced DBS check.
You must provide a full employment history with all gaps clearly explained and evidenced where required. Any omission, inconsistency or misleading information may result in your application being rejected, an offer withdrawn, or dismissal.
This role is exempt from the Rehabilitation of Offenders Act 1974 (and relevant Exceptions Orders). Relevant disclosures will be required in line with DBS and safer recruitment requirements.
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