Overview
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
What you will do
The People Change Partner will operate at a strategic level to shape, enable and support the Bank’s People agenda aligned to the next phase of the Metro Bank journey. The role partners closely with senior leaders to ensure the organisation is prepared for future skills and workforce needs.
* Understand and interpret the future proposition of the Bank to feed into the strategic People workstream plan
* Support the design and build of the Target Operating Model enterprise-wide
* Develop strategic workforce planning insights and scenarios to anticipate future talent and capability requirements
* Partner with senior leaders and People Partners to deliver people change effectively balancing colleague experience, business strategy and risk management
* Support cultural alignment and behaviour change initiatives tied to strategic transformation
* Provide expert advice on organisational design, future skills strategy and workforce transformation
And… we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need
* Previous experience in a People Change or People Partner role, ideally within Financial Services
* Extensive background in Strategic Workforce Planning
* Experience within a FinTech, digital‑first or technology‑led organisation
* Proven experience supporting or leading large‑scale organisational transformation
* Demonstrable experience in designing and implementing People elements of TOM transitions
* Excellent stakeholder engagement and influencing skills combined with strong communication skills
* Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
Our promise to you
* We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
* We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions)
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!
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