Overview
Receptionist Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge, while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
* Free employee meals on duty
* 50% Off F&B in all properties
* €/£60 employee rate on rooms for all Dalata-owned hotels
* 30% off Friends & Family rate
* Extra AL day for every year worked (5 days to a maximum of 5 days)
* Employee Assistance Programme.
* Cycle to Work Scheme/Transport Schemes
* Pension access (Ask your HR Manager for local pension information)
* Development Opportunities through our Dalata Academy- support your career journey
* Staff Appreciation Initiatives, fun team-building activities and regular charity events
Responsibilities
* Greet and welcome guests as they arrive at the hotel.
* Register guests and process their payments.
* Respond to any inquiries guests may have about in-house facilities and local tourist information.
* Ensure the security of room keys.
* Update all guest information in the computer system.
* Take and confirm reservations for guests.
Qualifications
* Excellent customer service skills.
* Ability to work independently and take initiative.
* Outstanding communication skills.
* Capability to remain calm and perform well under pressure.
* Experience in 3/4-star hotel is desired but not essential.
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