Job Purpose:
To assist in the day-to-day management of accounts receivable ledgers, supporting timely cash collection, maintaining accurate records, and helping to minimise the risk of bad debt. This role is ideal for someone looking to develop their skills in credit control and gain experience in a professional finance environment.
Key Responsibilities:
* Assist with collecting outstanding payments from clients through phone calls and email communication.
* Support the credit control team in monitoring customer accounts and identifying overdue balances.
* Help resolve simple client queries and escalate more complex issues to the Senior Credit Controller or Head of Credit.
* Regularly review sales ledgers to ensure accuracy and identify any discrepancies.
* Update internal systems with payment activity and maintain accurate notes and records.
* Ensure tasks are completed in line with company policies, compliance requirements, and agreed service levels.
* Provide basic reporting and summaries of collections to the team as required.
* Collaborate with team members to ensure an efficient and supportive working environment.
* Support the preparation of weekly and monthly reports for internal review.
What We’re Looking For:
* Some previous experience in credit control, accounts, finance admin, or a related role is preferred.
* Basic understanding of accounting or bookkeeping principles is helpful.
* Familiarity with Excel (e.g., working with spreadsheets, using basic formulas).
* Strong attention to detail, good organisational skills, and a proactive attitude.
* Willingness to learn and take guidance from more senior colleagues.
* Comfortable communicating with clients professionally, both over the phone and via email.
* A team player who is eager to grow and develop in a finance environment.
* Willingness to work towards relevant professional qualifications
Why join us?
* Company pension
* Cycle to work scheme
* 23 days’ holiday (plus bank holidays)
* Option to Buy Holidays + roll over up to 5 annually
* Enhanced maternity and paternity leave
* Employee discount scheme (Gym, Retailers etc)
* Social events throughout the year
* Health & Wellbeing programme
* Paid volunteer time
* 24/7 Access to virtual GP + Mental Health Support
* Professional Qualification Support