Our client are seeking an Account Manager who thrives on building strong customer relationships, coordinating orders, and keeping operations running smoothly. This is a hands-on role where every day you’ll make a real impact on customer satisfaction and business success.
Key Responsibilities
* Manage a portfolio of customer accounts
* Act as the main point of contact for customers
* Coordinate orders from purchase order to shipment
* Liaise with production, procurement, and quality teams
* Provide accurate updates on order status and delivery
* Resolve customer queries and issues
* Prepare reports and support customer reviews
About You
* Experience as an Account Manager, Account Executive, or similar
* Background in manufacturing, production, or assembly environments
* Strong customer service and coordination skills
* Organised, detail-focused, and able to manage multiple priorities
* Confident using Excel and order/ERP systems