Description
Home ownership for people with long term disabilities
Salary: £42,488 plus £1,000 Essential Car User Allowance (per year)
Location: Bell Lane, Lewes, with the need to travel across the Sussex area
Hours: 37 per week
Make a life changing difference. Lead a pioneering home ownership programme.
Why Southdown?
At Southdown, our values of being Compassionate, United, Trustworthy, Responsive, and a Force for Good underpin everything we do. You’ll join a supportive organisation where your work has tangible, life changing impact.
We are now launching an exciting and innovative scheme enabling people with long term disabilities to buy a home of their own through the government-backed HOLD Scheme.
About the Role
As the Shared Ownership Manager, you will lead and own the full end to end journey for customers - from initial enquiry and eligibility assessment, through property identification and offer, to the coordination of a team of legal and property consultants ensuring the smooth completion of purchase and the successful handover to the shared owner.
You will establish a local and regional presence for the HOLD scheme and act as Southdown’s internal lead – overseeing and reporting against the delivery of a programme of open market home ownership sales, ensuring every shared ownership purchase meets the needs of customers and Homes England Capital Funding Guide requirements.
Key Responsibilities
Establishing and operating a fully compliant HOLD shared ownership programme
Managing a pipeline of acquisitions and providing clear programme monitoring and projections to senior colleagues
Maintaining Homes England systems, audit trails and compliance documentation
Ensuring a smooth, well‑documented handover to housing management and Property Services teams
Working with families, local authorities and disabled people’s organisations to build a wider understanding of the scheme
Managing customer enquiries and customer leads, undertaking eligibility checks and affordability assessments
Assessing and approving open-market properties for suitability, value, title and condition
Commissioning and reviewing surveys, valuations and conveyancing work
Overseeing legal progression and ensuring all required documents (e.g., KIDs, affordability evidence) are issued and recorded appropriately
Building strong relationships with brokers, lenders, solicitors, surveyors and internal teams
Perks and benefits:
Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
25 days paid holiday plus bank holidays.
Skills, Knowledge and Expertise
What you’ll need for the role:
Values‑led, compassionate, and committed to delivering positive social impact
Confident managing complex housing or shared ownership cases end‑to‑end
Skilled at balancing customer needs with regulatory requirements
Ability to build trust with customers and communicate complex information clearly and sensitively
Highly organised, with the ability to develop administrative and case management systems to manage enquiries, triage applications and support
Comfortable making judgement‑based decisions in nuanced situations
Someone who enjoys working independently in a regulated, accountable environment
A Standard Disclosure and Barring Service (DBS) check, which will be paid for by Southdown
A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.
You will bring knowledge of:
Knowledgeable and experience of shared ownership, leasehold structures, conveyancing or property acquisition processes
Homes England requirements (or the ability to learn them quickly)
Property title, surveys, valuations and conveyancing risk
Training:
Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
Ready to make a difference?
If you are motivated by meaningful work and excited by the opportunity to build and lead a brand‑new programme, we’d love to hear from you. Apply now and help more people with long‑term disabilities secure a home that truly meets their needs.
How to apply:
Please click on the ‘Apply Now’ button and fill out our simple one-page application form.
The application closing date is 5 April 2026.
Please note, should we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible