What Youll Do
You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers and support the Store Manager, but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. You’ll experience varying conditions, with heat in the summer and cold in the winter. If you take real pride in what you and the team do, our customers will notice and appreciate it.
* Supporting: stand in for the Store Manager in their absence, motivate and engage the team, and coach the team to grow sales and achieve targets.
* Mucking in: check and unpack deliveries, stock shelves, clean the branch and assemble orders.
* Delivering great service: provide a great customer experience with a smile, even when busy, and coach the team to do the same.
* Asking questions and building relationships: ensure customers leave the branch with everything they need for the job.
* Building a fun working environment: maintain product availability and high branch standards, making the branch a place people enjoy coming to work.
What Youll Bring
* Hard work and passion. No prior retail experience required; focus on delivering great service and we’ll teach you the rest.
* Love of teamwork. Willing to muck in and get your hands dirty.
* Positive attitude. Ensure customers have a great experience in the branch.
* Reliability. Be there when needed, be flexible and fun to be around.
* Be yourself. Bring your whole self to work and let your true personality shine through.
What Youll Get
You’ll have opportunities to be yourself and bring your personality and potential to work, with paths to progress within the team or across the Travis Perkins Group. You’ll receive training and development support, including access to Toolstation Academy programs. In addition, you’ll receive benefits commonly offered in retail roles.
* 22 days’ holidays plus Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 other retailers
* Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far. We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us. To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Wholesale Building Materials
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