Something Extraordinary Every Day™
We are looking for a highly creative, strategic and commercially minded Senior Social Media Manager to elevate how Bicester Village shows up on social media globally. This is a high‑impact role shaping our brand presence through compelling storytelling, culturally relevant content and meaningful community engagement, helping us connect with guests and drive growth across markets.
About the role
As Senior Social Media Manager, you will be the owner of Bicester Village’s social channels, responsible for planning, delivering and optimising content across platforms. You will lead creative execution, manage the social calendar and use performance insight to continuously improve results, working closely with teams across the business to deliver best‑in‑class social activity.
1. Own and execute the end‑to‑end social media strategy across content, community and commerce
2. Act as the expert across all major and emerging social platforms, staying ahead of trends, features and formats
3. Lead the social media calendar, overseeing planning, approvals and publishing across all channels
4. Develop and deliver creative campaigns, activations and concepts that drive engagement and key KPIs
5. Own and protect the Bicester Village tone of voice, ensuring consistent and authentic brand representation
6. Lead community engagement at scale, growing and retaining global audiences
7. Oversee video‑first content creation, including Reels, TikTok and short‑form formats
8. Analyse performance, report on results and continuously optimise activity based on insights
Role requirements
9. At least 5 years’ experience building and managing a brand or company’s social media presence
10. Proven track record delivering successful social media campaigns with measurable growth and engagement
11. Deep knowledge of social platforms, trends and best‑practice content formats
12. Strong video and content creation skills, including experience with Reels and TikTok
13. Exceptional eye for detail with the ability to tell compelling stories through copy and visuals
14. Confident stakeholder manager, comfortable presenting and influencing across teams
15. Highly organised, with the ability to manage multiple priorities and deadlines
16. Passionate about retail, fashion, brands and the luxury guest experience
There’s no one quite like us
The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in Europe China and US as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our colleagues.
Come and live your story with us
The key to our success is the talent and commitment of our people. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen. We have huge ambition for what we can achieve together, and we want to have fun!
In return for your dedication and hard work, you’ll receive a generous salary and along with a competitive benefits package including annual leave, (extra leave on your birthday, if you are getting married or moving) discounts throughout our villages, a very generous employee referral bonus, access to private medical and dental cover, along with many more!