Neighbourhood Service Manager Solihull Full Time Permanent £65,038 We’re seeking an experienced Neighbourhood Service Manager to lead a large-scale housing management service, overseeing neighbourhood operations across approximately 16,000 properties and driving service excellence, tenancy management, and neighbourhood standards within a fast-paced housing environment. THE ROLE The Neighbourhood Service Manager will provide strategic and operational leadership across a large housing management function, ensuring high-quality tenancy and neighbourhood management services are delivered to residents while maintaining compliance, performance standards, and customer satisfaction. • Lead and manage a high-performing neighbourhood management service covering approximately 16,000 properties. • Provide direct leadership to Neighbourhood Team Leaders, Neighbourhood Officers, Safer Neighbourhood Officers, and Neighbourhood Assistants. • Oversee anti-social behaviour (ASB) case management, ensuring timely and effective resolutions. • Drive service improvements and performance management initiatives across multiple operational teams. • Ensure neighbourhood inspections and estate management activities are delivered to a high standard. • Monitor compliance, operational performance, and service delivery targets across the housing management function. • Work closely with senior leadership to...