JOB TITLE: Business Support Officer (Part time)
LOCATION: Ealing, West London (Fully Office Based)
PAY RATE: £17.83 PAYE / £23.63 Umbrella per hour
START DATE: ASAP
DURATION/Hours: 3-month initial contract/ PART TIME 21 hours a week (3 days)
IR35 STATUS: Inside
About the Role
We are seeking a highly organised and proactive Business Support Administrator to join our Transition's Team (14-18). This is an exciting opportunity to play a key role in supporting children, young people, and their families during critical transition periods.
As the first point of contact for the team, you will provide exceptional administrative and secretarial support, ensuring smooth operations and timely interventions. You will maintain accurate records, manage data quality, and assist with reporting to support the team's performance.
Key Responsibilities
Deliver high-quality administrative support across the Transition's Team.
Act as the first point of contact for children, young people, and families.
Maintain and quality-assure client data using MOSAIC and other systems.
Organise meetings, take minutes, and manage action trackers.
Handle referrals, correspondence, and telephone enquiries professionally.
Support induction and training for new staff and agency workers.
Assist with statistical reporting and performance monitoring.
Uphold confidentiality and comply with GDPR, Equality & Diversity, and Health & Safety standards.
About You
We're looking for someone with:
Strong IT skills (Microsoft Office suite) and ability to type at 40 wpm.
Excellent organisational and time-management skills.
Ability to work independently and as part of a team.
Previous experience in a busy office environment and multi-disciplinary team.
Strong communication and interpersonal skills.
Knowledge of administrative systems and procedures.
Ability to manage sensitive information and resolve queries effectively.
Essential Qualifications & Experience
Computer literacy across MS Word, Excel, Outlook, and PowerPoint.
Evidence of continuous skills development.
Previous administrative experience in similar settings.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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