JOB DESCRIPTION. Head of Commercial Manchester Permanent £75,000 - £75,000 per year * Shape the future of public service delivery. * Lead with purpose at PHSO. * About Our Client Head of Commercial - Parliamentary and Health Service Ombudsman (PHSO) Hybrid working - 40% office based Make a difference. Join our team.The Parliamentary and Health Service Ombudsman (PHSO) plays a vital role in improving public services across England. As an independent body, PHSO investigates complaints about the NHS, UK Government departments, and other public organisations-ensuring fairness, accountability, and meaningful outcomes for the people who rely on them. This is a rare opportunity to join a purpose-led organisation at a pivotal point in its journey-driving transformation, strengthening commercial capability, and helping to deliver lasting impact across public services. Job Description The Opportunity PHSO is on an exciting transformation journey-modernising how it operates, strengthening its internal capabilities, and enhancing the way it delivers outcomes for citizens. As Head of Commercial, you will play a key leadership role in shaping and delivering this agenda. You will lead the evolution of commercial and procurement practices, ensuring they are aligned with organisational priorities, deliver value for money, and support innovation across the organisation.This role offers the chance to i...