SC Cleared Desktop Support Engineer- 6 months - On Site - Inside IR35
Hamilton Barnes are seeking aSC Cleared Desktop Support IT Engineerfor a 6+ month onsite contract in Gloucester. Role covers Windows 10 (MMD) support, hardware/software/network troubleshooting, Active Directory, Azure, device deployment, and VIP/end-user support. Flexibility for site travel and occasional out-of-hours work required.
Key Responsibilities:
* Provide end-user IT support by troubleshooting and resolving issues with networks, hardware, software, printers, mobile devices, and Windows 10 systems, ensuring minimal downtime.
* Manage incidents from logging to resolution, including monitoring multiple communication channels, maintaining accurate documentation, and liaising with vendors.
* Deploy, configure, and maintain IT assets (laptops, desktops, peripherals), manage asset life cycle (setup, moves, disposal), and support conference/training room setups.
* Perform account administration (Active Directory, Azure), antivirus management, and contribute to technical documentation, reporting, and process improvements.
What You Will Ideally Bring:
1. Strong technical expertise in Windows 10 troublesh...