Site Supervisor - Jungheinrich | Highbridge (TA9)
Full-time | Monday-Friday, 08:00-16:30
Jungheinrich is one of the world's most successful intralogistics brands, recognised for engineering excellence, industry‑leading technology, and a customer-first approach.
We are now looking for an experienced, customer-focused Site Supervisor to join us on a manned customer site Highbridge, supporting a mixed fleet of materials handling equipment.
About the Role
As a Site Supervisor (without staff responsibility), you will be the first point of contact for our customer on‑site, ensuring equipment is maintained to the highest standard and service levels are consistently achieved.
This is a hands‑on technical role, ideal for an engineer with strong electrical skills and experience working independently in a customer‑facing environment.
Key Responsibilities
* Carry out preventative maintenance and repair work on a range of materials handling and ancillary equipment
* Complete accurate service reports, timesheets and associated paperwork
* Manage and control on‑site parts stock
* Build strong customer relationships and ensure expectations are met in line with contract commitments
* Liaise closely with the After Sales team to provide updates on repair times and ETAs
* Support customer review meetings when required
* Identify follow‑up work and ensure chargeable tasks are completed promptly
* Promote Jungheinrich products and act as a positive Company Ambassador
* Ensure full compliance with all company and customer health & safety procedures
About the Site
You’ll be supporting a mid‑sized operation comprising:
* 9 Reach Trucks
* 20‑30 Powered Pallet Trucks (PPTs)
* A small number of UPCs (Under Pallet Carriers) with some automation on‑site
What We’re Looking For
* Strong electrical bias and experience in MHE, automotive, HGV, mobile plant, forklift, or ex‑forces engineering
* Excellent customer service skills and confidence as the sole on‑site engineer
* Experience completing paperwork, admin and handling customer queries
* The ability to work independently and manage their own workload
* A full UK driving licence
Competencies
* Time management
* Problem solving
* Flexibility
* Accountability
* Adaptability
* Initiative
* Customer orientation
* Decision‑making
* Innovation
* Influencing
* Team working
* Business acumen
Why Join Jungheinrich?
* A respected global brand with a collaborative, supportive culture
* A role with autonomy where you can build strong customer relationships
* Opportunities for development, progression, and exposure to innovative equipment
* Work with cutting‑edge automated and electric MHE solutions
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