Job Title: Client Delivery Manager
Location: Remote/Hybrid/In-Office (If Poole/Bournemouth based)
Employment Type: Full-Time/Part-Time/Freelance
Salary: Starting at 33k DOE
About Us:
Darwin is a full-service digital marketing agency based in Poole with a team based in the UK and Europe. Our focus is on high-quality work, lasting relationships, and honest, transparent communication.
Although the Darwin team is small, we’re a passionate, highly capable bunch. We’re subject matter experts who produce exceptional work, time after time. We place a real cultural emphasis on wellbeing and sustainability, too.
Due to an influx of new clients, we’re currently looking to welcome a motivated, experienced Project Manager to our growing team to help manage multiple ongoing projects and help us to continually drive success for our clients.
Responsibilities:
* Oversee and manage a diverse range of digital marketing projects, including long-term SEO and content marketing retainers, one-off web development projects, social media campaigns, and PPC.
* Coordinate and communicate with internal teams and external clients to ensure timely and successful delivery of projects.
* Utilise project management software to track project progress, manage resources, and ensure deadlines are met.
* Generate comprehensive reports, pulling insights from Paymo and other tools, to review project outcomes, measure effectiveness, and identify areas for improvement.
* Conduct regular team meetings to discuss progress, address challenges, and plan future activities.
* Monitor team productivity and allocate resources efficiently to ensure optimal performance and client satisfaction.
* Stay updated on industry trends and best practices to continuously improve our project management processes and standards.
* Provide exceptional client service, acting as the main point of contact for project-related queries and updates.
Qualifications:
* Ideally 3+ year(s) of experience as a project manager in an agency environment
* Experience creating gantt charts and running project stand ups & retrospectives
* Proven experience as a project manager in a digital marketing agency.
* Strong familiarity with project management tools, specifically Paymo, and the ability to quickly adapt to new software.
* Excellent organisational and time-management skills, with the ability to handle multiple projects simultaneously and meet tight deadlines.
* Strong analytical skills, with the ability to extract meaningful insights from data and reports.
* Excellent communication and interpersonal skills, with the ability to engage effectively with team members, clients, and stakeholders.
* Knowledge of digital marketing services including SEO, PPC, social media, content marketing, and web development.
* Proactive, problem-solving attitude with the ability to work independently and as part of a team.
* Willingness to learn, adapt, and contribute to the agency's growth and success.
What benefits can Darwin offer you?
* 25 days holiday + bank holidays (FTE)
* Health insurance (FTE)
* Pension scheme (FTE)
* A transparent and respectful working environment
* Remote or office-based working in Poole
* Flexitime
* Training budget for courses and accreditations
* No-questions-asked mental health days
* Annual team trip
* Quarterly in-person meets with the remote team members
How to Apply:
Interested candidates should submit a CV, a cover letter outlining their relevant experience and why they are the perfect fit for Darwin, and any supporting documents or work samples.
Please send your application to matt@wearedarwin.co.uk