Job Description:
Role: Site Reliability Engineer (SRE) - Logistics (Contract)
Location: Birmingham
Shift Pattern: Rotating 12 Hour Shift Pattern Wednesday to Saturday and Sunday to Wednesday 7:00 - 19:00
Role Purpose
You will bridge the gap between operations and IT, ensuring that
automation, warehouse management systems, interfaces, transport systems and
supporting infrastructure operate reliably, predictably, and safely at scale.
You will need to be red hot on anticipating IT failures before they happen. Down time in an organisation like this is critical.
Diving deep into root cause analysis and elimination is also essential to the long term stability and security of the organisation.
Responsibilities
Site Reliability and Operational Resilience
This spans across WMS, Automation, Integration, IT Infrastructure
You will be a senior technical authority what what may impact operational downtime
Proactive Monitoring
Monitor critical systems and data flows such as SAP, Manhattan, dispatch, picking and warehouse execution
Monitoring tooling for latency issues, backlogs, system degradation
Incident Leadership
Act as the onsite technical lead during incidents, operating directly
alongside the Control Room and Operations leadership.
Identify when issues require an incident to be raised and ensure it is raised
correctly, against the right service, with the right priority.
Coordinate technical triage across multiple support towers
Root Cause Analysis and Continuous Improvement
Lead root cause analysis following incidents and provide on-site operational insights. This will cover operational errors, system design weaknesses and technical faults.
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Support the identification and delivery of service reliability enhancements,
This is a business critical role where your experiences across SRE will be integral to the ongoing success of this organisation. xsngvjr
£550.00 - £600.00 / day
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