Grosvenor is the leading Casino operator in the UK, offering the highest quality gaming and leisure experiences in an environment committed to safer gambling. We aim to excite and entertain our customers, providing memorable experiences that encourage repeat visits.
Our casinos are dynamic and rewarding workplaces, with roles spanning gaming and customer service, offering opportunities to develop existing skills and learn new ones. As the largest operator in the UK, we support career growth through structured development programs.
At Grosvenor, we operate 24/7, emphasizing safer gambling and fostering an inclusive, diverse, and engaged team.
Job Description
The Kitchen Assistant plays a vital role in our casino's operation, supporting our food service by assisting chefs in preparing and delivering high-quality meals, including our home delivery service.
Your responsibilities include:
* Welcoming customers warmly
* Upholding our values of Service, Teamwork, Ambition, Responsibility, and Solutions
* Collaborating with colleagues to ensure efficient service
* Supporting chefs in food preparation and presentation
* Ensuring compliance with all regulations, including alcohol licensing, food safety, hygiene, and safer gambling standards
* Maintaining operational standards in food service areas
* Completing necessary paperwork for due diligence
* Assisting in ingredient preparation
Qualifications
* Experience in a hospitality role
* (Preferred) Experience in a multifaceted role within hospitality
* Passionate about delivering exceptional customer experiences
* Ability to collaborate effectively with the team
* Strong communication skills
* Adaptable to change and open to new ways of working
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