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Mandarin/Chinese-speaking Verifications Subject-Matter Expert, Newport
Client: Hays
Location: Newport, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
About us
We are one of the fastest-growing online marketplaces in the world, building a fair, transparent, and trusted platform for buyers and sellers. Our Verifications Team ensures trust and integrity in our marketplace. We are seeking a Verifications Subject-Matter Expert to enhance our team.
About the Role
This role involves assessing seller eligibility, detecting fraud, conducting due diligence, and refining verification processes. You will analyze applications, identify risks, and guide verification staff, shaping our verification standards and workflows.
What You'll Be Doing
* Review seller applications and documents thoroughly
* Perform due diligence to ensure legitimacy
* Handle complex or borderline cases as an escalation point
* Develop verification criteria aligned with market trends
* Analyze data using Salesforce and Excel to identify patterns
* Collaborate with leadership to improve processes
* Mentor Verification Administrators
What You'll Bring
* Strong analytical skills and attention to detail
* Proficiency in Excel (formulas, reporting)
* Experience with Salesforce or similar CRM platforms
* Effective written and verbal communication skills
* Ability to make independent decisions responsibly
* Excellent organizational and multitasking abilities
* Experience in eCommerce or online marketplaces
Why Join Us?
Join a dynamic, innovative team that values trust and transparency. Shape processes, influence decisions, and impact a growing global company. Be the expert ensuring our marketplace remains safe and competitive.
Work Schedule & Compensation
Monday to Friday, 37.5 hours/week
£30,000 annual salary
Hybrid work possible if local to Bournemouth; remote option available
Next Steps
Interested? Click 'apply now' to submit your CV or contact us for a confidential discussion. Not the right role? Reach out for other opportunities.
Hays Specialist Recruitment Limited acts as an employment agency. By applying, you accept our T&Cs, Privacy Policy, and Disclaimers at hays.co.uk
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