Looking for a role with plenty of growth opportunities? We've got you covered! Join a specialist provider of high-speed wireless networks for caravan sites across the UK, offering reliable and secure connections even in locations where other companies can't reach. Using a range of advanced technologies and broadband services, the company supplies and installs all necessary equipment at no cost to the park, along with free maintenance and a help desk service for all customers.
The company is in search of a NOC engineer to join the growing team! If you would like to learn more about this opportunity, feel free to reach out and apply today!
Responsibilities:
* Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed.
* Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions.
* Collaborate closely with customers, ensuring their needs are met and issues are resolved efficiently.
* Contribute to our evolving mesh gigabit access projects and the expansion of cutting-edge connectivity solutions.
Required Skills & Experience:
* An understanding of RF - Spectrum, Frequency, Interference etc., as well as basic IP addressing, Log file understanding.
* A passion for delivering exceptional customer experiences.
* Eagerness to engage with various technologies and contribute to a multifaceted team.
Benefits:
* Engage in regular training sessions and events to enhance your technical and customer service skills.
* Step into a company that's not just about the job, but about cultivating a collaborative and rewarding environment.
Salary:
* Starting salary of up to £35,000 along with opportunities for promotions and growth.
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