Job Overview
Salary:
£12.30 per hour
Job Description:
We are seeking a Customer Team Member to join our team, providing excellent customer service and working in a fast-paced environment.
* Friendly and thoughtful service – you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
* Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
* Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
* Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
* Support your local community – get involved in all kinds of activities and events
Required Skills and Qualifications:
* A genuine care for the needs of customers and members
* Great people skills, with the ability to build positive relationships with customers and colleagues
* A positive approach to change and problem solving
* The flexibility to work a range of different shifts
Benefits:
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands
* A pension scheme with up to 10% employer contributions
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it
* 31 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service
* Full, paid training and dedicated support for your personal development and career progression
* Rotas shared three weeks in advance and accessible on your phone
* Cycle-to-work scheme
Building an Inclusive Workplace:
We want to build diverse teams and welcome applications from everyone. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.