Description: Breakfast Team Leader About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul's Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 1 restaurant and 1 signature bar. Duties and responsibilities of the Breakfast Team Leader: Take ownership of the operational running of the breakfast service, ensuring smooth and efficient delivery. Communicate departmental goals clearly to your team in alignment with the Restaurant Manager and Assistant Restaurant Manager. Maintain strong communication within the team to foster collaboration and consistency. Implement action plans to uphold the highest standards of customer service in line with company objectives. Train, guide, and empower team members to resolve guest concerns promptly and professionally, ensuring a positive dining experience. About you You are a proactive and organized hospitality professional with experience in leading teams within a fast-paced environment. You have excellent communication skills and a passion for delivering outstanding customer service. With strong leadership qualities, you can motivate and guide your team to achieve high standards and resolve challenges effectively. You take pride in maintaining smooth operations, ensuring guests enjoy a seamless and memorable breakfast experience every time. As an Breakfast Team Leader you will enjoy all the benefits Hyatt has to offer: 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. As Breakfast Team Leader Flexi you will be accountable for assisting the management and supporting colleagues with all aspects of the City Lounge experience, focusing on guest and colleague satisfaction. Next steps: Apply today for this Breakfast Team Leader role and start your journey with Hyatt Hotels! Primary Location: GB-ENG-London Organization: Hyatt Regency London Blackfriars Job Level: Full-time Job: Bars/Restaurants/Outlets Req ID: LON007407 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.