* Design, build, configure, and operate infrastructure solutions, ensuring robust, secure, and efficient operation of systems and services in line with Met Office architectural standards.
* Administer and support IT infrastructure, proactively monitoring performance, troubleshooting issues, and implementing improvements to optimise service delivery and minimise downtime.
* Lead and mentor infrastructure teams, coordinating day-to-day activities, allocating tasks, and fostering a culture of technical excellence and knowledge sharing.
* Implement and maintain automation to improve service reliability, compliance and operational efficiency.
* Oversee the integration and delivery of infrastructure services, working closely with internal stakeholders and third-party providers to ensure high-quality, reliable service outcomes.
* Take ownership of problem management, swiftly addressing incidents and root causes, and applying corrective actions to prevent recurrence.
* Ensure compliance with information security practices and departmental policies, actively managing risks and adhering to modern development, testing, and operational standards.
* Contribute to the planning and management of technology roadmaps, workforce requirements, and project delivery, supporting the Digital Workplace function’s strategic goals.
We operate an on‑call roster in Technology to provide 24/7/365 support to respond to operational service requirements. The post may be part of the on‑call roster and the postholder would be required to participate in an on‑call roster while it is in operation.
Candidate Profile
Experts by Nature
Demonstrates deep and broad technical expertise across enterprise infrastructure domains, including Windows Server platforms, identity and access management, networking, cloud and hybrid services, and end user technologies. Acts as a senior technical authority, able to diagnose and resolve complex, multi‑layered infrastructure issues, balancing operational stability, security, and performance in line with DDaT standards and Met Office policies.
Provides technical leadership and assurance across live services and project work, ensuring solutions are robust, supportable, and aligned to architectural direction and organisational priorities.
Live and Breathe It
Extensive experience delivering complex infrastructure change and improvement initiatives from design through to implementation and operational handover. Brings strong architectural and operational insight to modern, cloud‑first and hybrid infrastructure services, ensuring they are resilient, identity‑driven, secure, and fit for purpose.
Able to manage multiple competing priorities and concurrent projects, maintaining momentum while adapting to changing business needs. Takes ownership for seeing work through to successful conclusion, ensuring outcomes are clearly defined, risks are managed, and benefits are realised.
Better Together, Communication & Stakeholder Management
Excellent communication skills, with the ability to clearly explain complex technical concepts, risks, and decisions to both technical and non‑technical audiences. Builds trusted relationships with a wide range of stakeholders, including Digital Workplace teams, security, architecture, service management, and external suppliers.
Confident in influencing technical direction, providing clear advice and recommendations, and ensuring stakeholders remain informed and engaged throughout delivery and operational change.
Better Together, Leadership & Team Development
Proven experience supporting and developing engineers in technical roles through mentoring, coaching, and constructive feedback. Provides day‑to‑day technical leadership, supports task prioritisation, and contributes to performance management in line with organisational expectations.
Fosters an inclusive, collaborative culture that values shared ownership, continuous learning, and professional development. Actively contributes to building capability within the team and across the wider DDaT community.
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