As the administration apprentice you will be a pivotal member of the team providing support to all members of the team.
Day-to-day duties will include:
* Welcoming patients in a friendly and professional manner - reception is the first point of contact
* Manage practice diary, administering appointment details
* Taking payments, correct balancing of patient accounts
* Answer email enquiries in a professional and timely manner
* Use of Microsoft packages such as Excel and Word (or equivalent)
* Accurate and efficient data inputting - including financial forecasting and patient planning
* Produce accurate records and documents including emails, invoicing and KPIs
* Prioritising tasks and completing in a timely manner
* Supporting team members to complete tasks from all departments within the business
* Talking to dental laboratories/other suppliers to ensure the smooth running of the practice
* Manage priorities and tasks
* Assist with the recruitment and selection of permanent and temporary staff
* Assist to facilitate the social events at all sites, including inter site events
* Oversee charity sponsorship and organisation
* Assist with marketing Treeline of Dental Care in wider Dental Industry and social media, liaising with third party providers where necessary
* Work at other practice locations from time to time as required to provide cover as receptionist
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