We’re looking for a technically skilled Integration & Support Developer to join a multi-disciplinary team as our client expands into the North American market. This hybrid role combines hands-on integration delivery with 3rd line support responsibilities, ensuring the platform integrates seamlessly with client systems and performs reliably.
You’ll work closely with customers and internal teams to design, implement, and support integrations with systems such as student records, finance, and access control. You’ll also play a key role in diagnosing and resolving complex issues, contributing to the business\'s continuous improvement and customer satisfaction goals.
Responsibilities
* Design, develop, and maintain integrations, imports and exports
* Write clear specifications for integration work for mutual sign off
* Collaborate with internal stakeholders to understand integration requirements and deliver scalable solutions
* Contribute to the evolution of our integration strategy and tooling
* Provide 3rd line support for complex issues, including root cause analysis, performance tuning, and bug fixing
* Triage and escalate issues to the development team where appropriate
* Document integration processes and support resolutions to build internal knowledge
* Support the onboarding of new clients and the rollout of new features
* Participate in a support rota covering UK and CST hours
Key skills and experience
* Strong experience with SQL and relational databases
* Proficiency in PowerShell scripting and API integration (REST/JSON)
* Extensive experience with modern front-end frameworks (e.g., Angular, React)
* Solid understanding of C#, Angular and Razor in a production environment
* Experience integrating with enterprise systems (e.g., student records, finance, access control)
* Proven ability to troubleshoot and resolve complex technical issues
* Strong communication skills and customer-facing experience
* Ability to work independently and collaboratively in a hybrid team
Benefits
* Working for an organisation where people and culture genuinely matter
* Opportunity to network, travel and learn in a sector that becomes an extension of your team
* Excellent training and support with opportunities for professional development
* Performance-related bonus scheme
* 25 days annual holiday plus bank holidays
* 2 well-being days per year
* 2 community/charity paid days
* Christmas shutdown period
* Company contribution to pension
* Flexible benefits package including private health care, life assurance and various discounts
Our client provides excellent working environments at its offices, including kitchens with free breakfast, tea, coffee, and refreshments. They have a social committee organizing activities and events, and opportunities to participate in charitable work within the local community.
If you have the right skills, experience and attitude, please get in touch and apply today!
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