Senior Admin Officer
Contract: Part‑time, 6 month Fixed Term Contract
* Hours: 20 hours per week, Monday to Friday (9am-1pm)
* Location: office‑based, Newcastle upon Tyne
* Benefits: 28 days annual leave (pro‑rata) plus bank holidays; 6% employer pension contribution
* DBS: Enhanced DBS required
* Occupational requirement: This post is open to women only, exempt under Schedule 9, Part 1 of the Equality Act 2010
About The Role
The Senior Admin Officer will lead and strengthen the organisation’s operational infrastructure, overseeing administration, compliance, HR processes, governance, and facilities. You will work closely with the Executive Director to design and embed effective systems, improve processes, and support organisational growth. This strategic, hands‑on role requires excellent organisational, leadership and problem‑solving skills.
Key Responsibilities
Operations & Administration
* Lead and continuously improve administrative systems, processes, and record‑keeping
* Oversee facilities management, including health and safety and building compliance
* Manage supplier relationships and service contracts
* Ensure compliance with regulatory bodies (Charity Commission, Companies House, safeguarding and employment law)
* Lead on GDPR compliance and data protection across the organisation
* Oversee IT systems and infrastructure to ensure efficient and secure working
HR & People Management
* Oversee HR systems and processes, ensuring compliance with UK employment law and best practice
* Develop and implement HR policies, procedures, and strategy
* Lead recruitment, induction, appraisal, and performance management processes
* Support staff development, learning and wellbeing initiatives
* Embed equality, diversity and inclusion across all people management practices
* Monitor HR metrics and provide regular reports to senior leadership
Leadership & Governance
* Support governance processes, including Board administration and policy reviews
* Maintain risk registers and ensure effective compliance frameworks
* Prepare reports for the Executive Director and Board of Trustees
* Support trustee recruitment, onboarding and development
* Represent the organisation externally where required
About You
* Significant experience in a senior administrative, operations or office management role
* Strong knowledge of UK Employment Law, GDPR, and organisational compliance
* Proven experience of managing systems, processes, and multi‑functional operations
* Excellent organisational, project management and problem‑solving skills
* Experience of leading or supporting people management processes
* Ability to handle sensitive and confidential information with professionalism
* A proactive, strategic mindset with the ability to balance hands‑on delivery and oversight
Desirable Experience Includes
* Experience within the charity or voluntary sector
* CIPD Level 5 or equivalent HR experience
* Experience in governance, Board support or risk management
* Financial administration or budget oversight
Values & Approach
* Commitment to the organisations vision, values, and Black feminist ethos
* Strong commitment to equality, diversity, and inclusion
* Empathy, cultural competence, and a trauma‑informed approach
* Collaborative leadership style and ability to build positive working relationships
* A proactive, solution‑focused and continuous improvement mindset
Representation, Lived Experience & Encouragement to Apply
The organisation recognises the value of lived experience, cultural understanding and representation in delivering effective, trusted services. We particularly welcome applications from women who feel a strong connection to the communities we support and who believe their background, perspective or lived experience would enhance our work. We are also aware that Black and racialised women are often less likely to apply for roles unless they meet every listed requirement. If you are excited by this role but your experience does not align perfectly with every criterion, we strongly encourage you to apply. You may be exactly the person we are looking for.
Equal Opportunity Statement
Charity People is a forward‑thinking, inclusive organisation that actively promotes equity, diversity and inclusion. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
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