1. 12 Month FTC
2. Work for a market leading food business
About Our Client
I am delighted to be partnering with one of my favourite clients, Ahmad Tea on a fantastic Maternity Cover (12 month): International Key Accounts + Sales Operations RoleBased in Chandlers Ford, Hampshire, Ahmad Tea are a manufacturer of award-winning teas (great taste award winners). Founded nearly 40 years ago and selling into more than 90 countries globally, the business continues to go from strength to strength, delivering fantastic growth.Working with the finest tea gardens globally, they bring only the finest tea blends to market, with their chairman's mantra - "I will not sell anything that I would not drink at home."I have personally worked with Ahmad Tea for the last 5 years, securing several talented international KAMs for them. The leadership team at Ahmad Tea empower their employees to be their authentic selves, take responsibility and autonomy of their markets, and deliver sustainable growth. The result of which is very low staff attrition and ample opportunity to develop and grow a career.
Job Description
Sales Operations Key Account Manager - 12 Month FTC:
3. Maintain and develop existing distributor accounts, ensuring strong relationships and consistent business performance.
4. Identify and pursue realistic growth opportunities within assigned markets, aligned with agreed investment levels.
5. Act as Ahmad Tea's internal expert and primary point of contact for allocated country markets.
6. Manage the sales and marketing interface, while escalating and coordinating supply-side issues with the Order Processing Team (OPT).
7. Represent Ahmad Tea professionally with partners, ensuring high levels of satisfaction with HQ service and support.
8. Support the development and execution of business and marketing plans that strengthen both revenue and brand equity.
9. Monitor and report on market performance, including opportunities, risks, and competitive threats.
10. Act as the partner's internal representative, ensuring issues are addressed in a timely and effective manner.
11. Proactively resolve challenges that may impact the smooth running of business within the market.
The Key Account Manager is responsible for reviewing and improving sales operations processes to enhance efficiency, accuracy, and cross-functional alignment. This includes assessing current workflows, identifying gaps and inefficiencies, and prioritising improvement actions based on business impact.The role develops, updates, and maintains clear SOPs across order processing, supply coordination, budget control, customer account management, documentation, and compliance, ensuring consistent execution and defined ownership.In addition, the role strengthens financial and budget controls, improves documentation and compliance management, enhances data accuracy and reporting visibility, and acts as a central coordination point between Sales, OPT, Finance, QC, and Marketing to ensure smooth operational execution and timely issue resolution.
The Successful Applicant
Sales Operations Key Account Manager - 12 Month FTC:
12. Proven track record in an Export Sales Role
13. Demonstrable Strategic Thinker
14. Analytical thinker
15. Excellent communication skills: Verbal, Written & Presentation
16. Stakeholder Management experience at all levels
17. Demonstrable solutions orientated approach
18. Business planning
19. Marketing planning and strategy
20. Brand awareness.
21. Commutable to a Chandlers Ford Office
What's on Offer
Sales Operations Key Account Manager - 12 Month FTC:
22. £42,000 per annum base salary
23. Generous bonus structure of 20% - 30%.
24. Supportive and collaborative company culture.
25. 12 month FTC
Please note Michael Page are handling all applications, if you are interested in this opportunity, please message or call Jon Dolbear at Michael Page on 07780 005638 to discuss further.