Job Description:
Head of Regulatory Developments
All UK locations considered (Bupa Offices in Manchester, Leeds, Staines, London & Brighton)
Hybrid
Permanent
Full-time
Closing date: Tuesday 26th August 2025
We make health happen
At Bupa, we’re here to help people live longer, healthier, happier lives – and make a better world. We’re a health insurer and provider with no shareholders, so our customers are always our focus. This role plays a vital part in helping us deliver on our purpose by ensuring our regulated insurance entities operate within the highest standards of regulatory compliance.
As Head of Regulatory Developments, you’ll lead our engagement with UK regulators, including the Financial Conduct Authority and the Prudential Regulation Authority. You’ll be at the forefront of regulatory change, helping us stay ahead of evolving requirements and best practices. Your work will directly support our Chief Compliance Officer and Insurance CRO, helping shape a culture of integrity, transparency and good customer outcomes across our insurance businesses.
Key Responsibilities
1. Lead regulatory engagement for Bupa’s UK regulated insurance entities (UKREs), including managing relationships with the FCA and other relevant regulators.
2. Coordinate responses to regulatory requests and oversee the delivery of accurate and timely reporting.
3. Drive horizon scanning and regulatory change processes, identifying emerging themes and ensuring the business is prepared.
4. Communicate regulatory developments across the business, supporting understanding and compliance through training and structured communications.
5. Provide second-line oversight of the Senior Managers and Certification Regime (SMCR) and the Compliance Policy Framework.
6. Advise on complex regulatory matters and support project delivery across the UKREs and wider BGIUK Market Unit.
7. Oversee regulatory returns, including RMAR and complaints reporting.
What We’re Looking For
8. Significant experience in a senior regulatory advisory role, ideally within general insurance but financial services as a minimum requirement.
9. A strong track record of working within a three-lines of defence model.
10. Excellent communication and influencing skills, with the ability to simplify complex regulatory concepts.
11. Proven ability to identify and articulate regulatory themes and conduct risks.
12. Experience managing diverse teams and supporting cross-functional collaboration within a complex matrix driven organisation.
13. A solutions-focused mindset and the ability to juggle competing priorities.
14. Strong understanding of the UK and international regulatory landscape.
15. Familiarity with SMCR and compliance frameworks.
16. A commitment to treating customers fairly and promoting a positive conduct culture.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
17. 25 days holiday, increasing through length of service, with option to buy or sell
18. Enhanced pension contributions
19. Private medical insurance (Family cover)
20. Target bonus of 25% based on individual and company performance
21. Access to our Viva wellbeing programme
22. Discounts on Bupa products and services
23. Opportunities for career development and learning
Why Bupa
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.