Receptionist - Malmaison Belfast
£12.50 per hour / 40 hours per week - full-time fixed-term contract for 1 year, with a chance of renewal at the end of the year.
Location: Malmaison Hotel Belfast
About the Role
We are seeking a friendly, passionate, and energetic receptionist to join our team. You will be the face of our hotel, responsible for delivering exceptional service, making guests feel welcome, and ensuring their experience is memorable.
Responsibilities
* Greet and assist guests with check-in and check-out procedures
* Handle guest inquiries and resolve issues promptly
* Maintain high standards of hospitality and service
* Set the tone for guests' visit and ensure they leave satisfied
Qualifications and Skills
* Natural hospitality charm and a passion for service
* Ability to deliver high standards and make guests smile
* Team player with a positive attitude
Opportunities and Benefits
We encourage internal development and progression, with opportunities to advance into supervisory roles. Benefits include:
* Discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
* 50% off best available rate for friends and family
* 35% dining discount in our restaurants
* Fully funded apprenticeship programs
* High street discounts, cycle-to-work scheme, healthcare plans, and more
* Referral bonuses up to £1500
* Complimentary stays on anniversaries with dinner, bed, and breakfast
Our Sustainability Goals
* 100% renewable energy for our electricity
* Recycling at least 70% of hotel waste
* Eco-friendly cleaning systems and volunteer opportunities for sustainable charities
If you're interested, click Apply Now.
Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.
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