Facilities & Property Manager Supported Living (Multi-Site, Sussex / Surrey / Berkshire)
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Unicare Complex Care Specialist Ltd?? Field-based across Sussex, Surrey & Berkshire | Reporting to Croydon HQ £38,000 £40,000 per annum + business mileage Full-time, Permanent | Hands-on, multi-site, operational Full UK driving licence and own vehicle essential
Own the property function of a growing specialist care provider
Are you ahands-on, highly organised property professionalwho thrives on ownership, gets a kick out of solving problems quickly, and wants real responsibility across a growing portfolio of supported living homes?
This isnot a desk job. It is a fast-paced, field-based role for someone who can keep a dozen plates spinning across multiple counties and who would rather be on the road sorting issues than sitting in an office waiting for them to land in an inbox.
You will be thesingle point of accountabilityfor the safety, compliance, set-up, and day-to-day running of Unicare's growing portfolio of supported living properties across Sussex, Surrey, and Berkshire.
About Unicare
Unicare Complex Care Specialist Ltd is a CQC-registered specialist care provider delivering high-quality supported living and complex care services to adults withautism, learning disabilities, mental health needs, and complex behaviours. Headquartered in Croydon, we operate across Sussex, Surrey, Berkshire, and South London.
Our properties are not just houses. They arestructured, safe, person-centred homesdesigned to give vulnerable adults stability, dignity, and independence. The quality and reliability of those homes is fundamental to the quality of the care we provide which is why this role matters.
What you'll be doing
Setting up new supported living homes
* Fully prepare new properties for occupancy: furniture, white goods, utilities, safety equipment, access
* Source and purchase all household items within budget
* Coordinate handover so the home is ready for the service user on day one
Maintenance and repairs
* Act asfirst point of contactfor all property issues across the portfolio
* Manage and coordinate a network of trusted electricians, plumbers, gas engineers, and general contractors
* Resolve issues quickly with minimum disruption to residents
* Track all maintenance work and outstanding actions
Health, safety, and compliance
* Own statutory compliance across every property: Gas Safety, EICR, Fire Risk Assessments, Legionella, PAT testing, emergency lighting, smoke and CO alarms
* Monitor expiry dates and arrange renewals before they lapse
* Carry out regular audits, spot checks, and risk assessments
Tenancy, rent, and benefits
* Set up tenancy agreements before move-in
* Support residents (working with House Managers) to claimUniversal Credit housing elementandCouncil Tax exemptions
* Monitor rent and service charge payments; work with Finance to resolve arrears
Property sourcing and growth
* Source suitable new properties for placements
* Build relationships with estate agents, landlords, and letting agencies
* View, assess, and recommend properties for suitability for our client group
Stock, supplies, and oversight
* Ensure all homes have cleaning supplies and consumables never running out
* Produce weekly reports covering maintenance, compliance, risks, and property pipeline
* Be thego-to personfor House Managers across the portfolio
What we're looking for
Essential
* Demonstrable experience insupported living, housing, or facilities management(multi-site preferred)
* Strong working knowledge ofproperty maintenance and statutory compliance(Gas, Electrical, Fire, Legionella)
* Practical understanding oftenancies, rent, and housing benefit / Universal Creditprocesses
* Proven ability to managemultiple properties and competing prioritieswithout losing control
* Strong problem-solving, organisational, and contractor management skills
* Full UK driving licence and access to own vehicle(non-negotiable this is a regional, field-based role)
* Right to work in the UK on a permanent basis without sponsorship
Desirable
* Experience working withautism, learning disabilities, or mental healthclient groups
* Knowledge ofCQC standardsand supported living environments
* Familiarity withexempt accommodationrules and supported housing benefit claims
* IOSH, NEBOSH, or equivalent health & safety qualification
* Experience working withlocal authority commissionersand housing teams
What you'll get in return
* £38,000 £40,000salary depending on experience
* Business mileagepaid at HMRC rate
* Mobile phone and laptopprovided
* A genuine seat at the table in agrowing, ambitious organisation your work directly drives the business's expansion
* 28 days annual leaveincluding bank holidays
* Workplace pension scheme
* Direct working relationship with the Co-CEOs and senior leadership team
* The satisfaction of knowing your work creates safe, stable homes for some of the most vulnerable adults in our communities
Who this role is NOT for
We are deliberately blunt because the wrong hire here costs everyone time:
* This isnot a desk-based or admin-only role you will be on the road regularly
* This isnot a 9-to-5 with fixed routines issues happen out of hours and you'll need to triage them
* This isnota role where you wait to be told what to do you'll set the agenda
* This isnotsuitable for someone without a driving licence and own vehicle
* We willnotbe sponsoring visas for this role
Who this role IS for
* AProperty Manager, Housing Officer, Facilities Manager, or Estate Managerready to take full operational ownership across multiple sites
* Someone from asupported living or care providerbackground who already understands the regulatory environment
* Aproactive problem-solverwho would rather fix five things by Tuesday than email about them all week
* Someone who lives within sensible reach of Sussex, Surrey, or Berkshire and is comfortable covering the patch
* Someone who wants to grow with a business that is genuinely expanding and will reward ownership
What success looks like in your first 6 months
* Every property is fully compliant, audit-ready, and well-maintained
* A reliable, vetted contractor network is in place across all three counties
* New properties are being set up on time, on budget, and ready for placement
* Rent arrears are minimal and Universal Credit housing claims run smoothly
* House Managers across the portfolio see you as their go-to problem solver
* The Directors have full visibility through your weekly reports and no nasty surprises
How to apply
ClickApply Nowand submit your CV along with a short covering note (a paragraph is fine) telling us:
* The number of properties you've directly managed simultaneously, and across what area
* Your statutory compliance experience (which checks you've personally owned)
* Why this role over a single-site or office-based property job
Shortlisted candidates will be invited to complete a short pre-screening questionnaire, followed by an interview at our Croydon head office which may include a scenario-based exercise reflecting the realities of the role.
We review applications on a rolling basis and reserve the right to close the advert early if we receive a strong volume of applicants so please apply promptly.
Unicare Complex Care Specialist Ltd is an equal opportunities employer. xsngvjr We welcome applications from all backgrounds and are committed to building a diverse, inclusive workforce.