Regional Support Manager - Yorkshire & North East Regions - Salary c£50,000 per annum
North Bay Group Ltd is seeking a proactive and highly organised Regional Support Manager to work across our Yorkshire and North East portfolio of homes.
This is a pivotal role focused on supporting Regional Managers to ensure our homes remain compliant, financially stable, and committed to delivering outstanding, person-centred care.
About the Role
The Regional Support Manager plays a key role in sustaining high-quality services by strengthening governance, monitoring compliance, and supporting operational performance across the region.
You will promote a caring and professional environment that meets residents’ physical, emotional, social, intellectual, and spiritual needs — ensuring their wishes and choices remain central to everything we do.
This role requires flexibility, frequent travel, and occasional overnight stays.
Key Responsibilities
Regulatory & Quality Assurance
* Ensure homes remain fully compliant with Care Quality Commission requirements and external regulatory standards
* Coordinate action plans following inspections and audits
* Monitor safeguarding procedures and compliance
* Prevent breaches of the Health and Social Care Act
* Investigate complaints and report findings appropriately
* Implement and review Local Authority Quality Monitoring requirements
Governance & Clinical Oversight
* Audit admissions processes to ensure safety and compliance
* Sample audit and review care plans with residents and relevant professionals
* Monitor record keeping in line with legislation and regulatory expectations
* Analyse regulator reports and embed lessons learned
* Support Regional Managers to maintain high occupancy levels
* Monitor KPIs to support financial efficiency across services
* Review staffing levels to ensure safe and effective care delivery
* Provide operational support in the absence of a Registered Manager
Stakeholder Engagement
* Attend Local Authority, Regional Team, and Safeguarding meetings
* Provide on-call/weekend support on a rotational basis
About You
We are looking for a flexible and driven care professional who:
* Has strong knowledge of CQC regulations and adult social care legislation
* Demonstrates excellent auditing and governance skills
* Is confident supporting homes through compliance and operational challenges
* Communicates effectively with managers, regulators, and stakeholders
* Holds a full UK driving licence and is able to travel extensively, including overnight stays
Why Join North Bay Group Ltd?
This is an opportunity to join a growing and values-driven care organisation where your expertise will directly strengthen quality, safety, and operational performance across multiple services.
You’ll work closely with Regional Managers and senior leadership, playing a key role in supporting continuous improvement and resident wellbeing.
Apply via LinkedIn or contact us for a confidential discussion. Please note that shortlisting will not take place until w/c 9th March 2026.
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