Salary: £28,000 - 30,000 per year Requirements: Helpdesk or application/software support experience Problem-solving and analytical skills Excellent communication (technical & non-technical) High attention to detail and organisation Self-motivated with a willingness to learn Knowledge of Agile, DevOps, and software lifecycle (Highly Desirable) Understanding of APIs (Highly Desirable) Experience with tools like Postman or XMLSpy (Highly Desirable) Exposure to C#, SQL, JSON, JavaScript, HTML, IIS, SQL Server (Highly Desirable) Familiarity with Visual Studio, Azure DevOps, Git (Highly Desirable) Responsibilities: Providing technical support and resolving application issues within agreed SLAs Troubleshooting and managing client tickets from start to resolution Working closely with stakeholders, analysts, and developers Communicating clearly with clients and delivering excellent customer service Gathering requirements for system changes (RFCs) and supporting their delivery Testing, documenting, and supporting application updates Assisting with debugging and implementing improvements (training provided) Contributing to team development and continuous improvement initiatives Technologies: Azure C# DevOps Git Support JSON JavaScript Postman SQL Visual Studio Cloud More: We are looking for a driven Junior Application Support Engineer to join our team in Fareham, Hampshire. We focus on delivering exceptional support for business-critical applications. If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions, this could be the role for you. We offer opportunities for career progression and are committed to continuous improvement initiatives. last updated 21 week of 2026