The ERP Applications Engineer role is part of our specialist Applications Delivery team, a group of dedicated technical professionals committed to delivering reliable IT services that directly support policing operations through the maintenance of robust, high-availability systems.
As a ERP Applications specialist, you will focus on the operation and support of Oracle Fusion ERP systems, along with a range of related business applications. Your responsibilities will include responding to user queries, monitoring system performance, documenting support procedures, supporting system upgrades and maintenance activities, and contributing to ongoing service improvement initiatives.
This is a hybrid working role, offering flexibility with the option to collaborate in person with your wider team a couple of times per week.
Deliver end-to-end technical support for Oracle ERP systems, ensuring stability, performance, and business continuity.
Lead and support the provisioning, development, and solution design of IT services in line with organisational needs.
Perform installation and configuration of applications and systems, ensuring optimal setup for reliability and efficiency.
Manage Applications system upgrades and patch deployments, ensuring minimal downtime and alignment with change management best practices.
Actively contribute to project teams by consulting on technical solutions and offering expert recommendations throughout the development and implementation lifecycle.
Ensure all applications and services meet professional standards of quality, performance, security, and compliance.
Proven experience supporting Oracle systems, including ERP platforms covering patch management, system upgrades, and driving continuous service improvement initiatives.
Minimum of 5 years working in a professional IT environment, with hands-on involvement in ERP and Applications.
Exceptional communication and interpersonal skills, with a track record of working collaboratively across teams and building strong professional relationships.
Experience or knowledge of working with API configuration, MS Entra (formally Azure AD), SSO Config of SaaS applications, SAML assertion authentication and RBAC & LBAC controls
Driving licence : There will be occasions when you are required to travel around the force area therefore the successful person will need to hold a full UK driving licence. Please note that following a successful probation period, this post has a potential on call requirement for which appropriate allowances will be paid.
Diversity is a strength and individuality is an asset.
We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Blended Working/ Hybrid Working Avon and Somerset Police encourage flexible working where operationally possible.
The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises.