Job overview
THIS IS A FIXED TERM POST FOR 5 MONTHS DUE TO FUNDING
An exciting development opportunity has arisen in the Ophthalmology Patient Pathway Team.
Part time 21 hrs Band 2 Patient Pathway assistant, fixed term to March 2026 due to a secondment within the team.
This team is responsible for providing a patient focused support service.
This is achieved by ensuring that the most current information on a patient is updated on all appropriate administration systems in order to provide a high quality, efficient and effective patient based information system.
Main duties of the job
Good organizational and communication skills, as well as IT skills, are an essential requirement for this post. You will be required to flexible approach according to the needs of the service. You must have excellent interpersonal skills and a non-judgmental approach. A sound understanding of confidentiality is essential.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward- thinking organization.
You might be a nurse or doctor, maybe you specialize in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
Person specification
Essential Qualifications & Knowledge
Essential criteria
1. Good educational background
2. Qualifications in word-processing, spreadsheet, database
3. Excellent communication and presentation skills
4. To provide and receive sensitive & confidential information
5. Attention to detail
6. Ability to work under constant pressure in a busy environment
Desirable criteria
7. Understanding of Referral to Treatment
Essential Experience
Essential criteria
8. Competent user of Microsoft Office.
9. Understanding of Referral to Treatment.
Desirable criteria
10. Experience of working in a team
Essential Aptitude and abilities
Essential criteria
11. Can demonstrate SBU values
12. Ability to work under constant pressure in a busy environment
13. Methodical, self-motivated and a team player
14. Respects confidentiality, well presented, polite courteous and diplomatic.
Desirable criteria
15. Welsh Speaker (Level 1)
Other
Essential criteria
16. Ability to travel within geographical area
17. Able to work hours flexibly to participate in a rotating shift pattern over 7 days
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable