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We are seeking a proactive and organised Catering and Events Manager to lead our catering operations and events delivery across the Swanage Railway. This role is crucial in shaping visitor experiences, balancing commercial outcomes with our heritage setting, and coordinating both staff and volunteers.
You will lead a variety of events and seasonal activities, manage catering outlets, and ensure excellent service standards in a dynamic heritage railway environment.
Key Responsibilities
Manage all catering operations across multiple sites
Plan and deliver high-quality public and private events
Recruit, train, and manage catering staff and volunteers
Ensure compliance with food hygiene, licensing, and H&S standards
Work collaboratively with internal departments and external suppliers
Deliver services in line with Swanage Railway’s customer service values and historic character
Proven experience in catering or hospitality management (ideally in events or visitor attractions)
Strong leadership, organisational, and customer service skills
Knowledge of food hygiene, health & safety, and licensing compliance
Flexibility to work weekends, holidays, and evenings as needed
Excellent communication skills and ability to lead a diverse team
Event planning/delivery experience (especially family or seasonal events)
Experience working in the tourism, heritage, or not-for-profit sector
Food Hygiene Certificate (Level 2 or above)
First Aid certification
Experience working with or managing volunteers
Additional Information
Pension: Defined contribution scheme (NEST)
Staff Benefits: Potential eligibility for railway travel concessions (subject to ATOC rules and length of service)
Safeguarding: All staff are expected to uphold Swanage Railway’s safeguarding policies and core values
Application Instructions
To Apply, please send the following by 12:00 on 8th August 2025:
A cover letter outlining how your experience matches the role
A CV detailing your career history, responsibilities, achievements, and explanations for any employment gaps
Email: recruitment@swanagerailway.co.uk
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Recruitment
Station House
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Truck Transportation
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