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Operations manager

Birmingham (West Midlands)
Practice Plus Group
Operations manager
€65,000 a year
Posted: 15 June
The role

About the Role

We’re looking for a dynamic and experienced Operations Manager to join the Senior Management Team at Practice Plus Group Hospital Birmingham. This is a key leadership role, responsible for delivering operational performance, supporting strategic growth and ensuring high-quality, efficient services across the hospital.

Key Responsibilities

  • Leading operational performance across the hospital to meet financial, quality and contract targets and requirements.
  • Managing and supporting key teams, including patient services and scheduling functions.
  • Co-ordinate across consultant colleagues and teams to continually improve and deliver efficiency, utilisation and productivity.
  • Supporting budget management and working closely with finance colleagues on performance and investment plans.
  • Driving service improvement, efficiency and new business opportunities.
  • Managing relationships with external stakeholders, partners and commissioners.
  • Overseeing facilities, estates, equipment maintenance and outsourced service providers.
  • Ensuring compliance with regulatory, health and safety and governance standards.
  • Participating in the senior manager on-call rota.
  • Promoting a culture of continuous improvement, teamwork and high-quality patient care.

Qualifications

  • Strong understanding of governance, risk management and regulatory frameworks.
  • Experience managing budgets and interpreting financial and operational data.
  • Excellent communication and stakeholder management skills.
  • Ability to lead change, improve processes and deliver results.
  • Strong IT skills and confidence using data to inform decisions.
  • Experience in a healthcare setting (NHS or private sector) is desirable.
  • A proactive, solutions-focused leader with the ability to work autonomously and collaboratively.

Benefits

  • A competitive salary based on experience.
  • An extensive range of wellbeing and lifestyle benefits.
  • 25 days annual leave (increasing with service) plus bank holidays.
  • The support you need to grow in your role.
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