Salary: £40,000 - 50,000 per year Requirements: Strong Windows 10/11 and Microsoft 365 installation, configuration, and troubleshooting Experience with Windows Server 2016/2019, Exchange Online, Active Directory, and Group Policy Strong VMware vSphere ESXi and vCenter knowledge Experience supporting SME networks: firewalls, switches, WLAN/WAN, DHCP, DNS, TCP/IP, and client SSL VPNs Daily administration of centrally managed antivirus and SaaS email security platforms Excellent communication and customer service skills, with confidence supporting both local and remote users Exposure to HPE SAN/NAS storage environments Experience with Veeam Backup & Recovery (on-site/off-site strategies) Hands-on VoIP experience, ideally including Avaya IP Office (on-premise) Responsibilities: Manage daily operations of network infrastructure, servers, VoIP systems, and mobile communications Provide first-line and escalated IT support to internal users and remote colleagues in other time zones Maintain system reliability through routine checks, updates, and proactive maintenance Ensure IT infrastructure aligns with current and future business needs Manage the IT budget, including procurement planning and supplier coordination Develop and implement risk assessments, backup routines, and disaster recovery strategies Source, install, and manage new or replacement hardware/software Ensure IT practices comply with relevant laws, codes, and regulatory standards Perform ongoing system testing, troubleshooting, and optimisation Lead implementation of network, data, and system security controls Act as the UK site IT representative within the wider global IT team Technologies: Active Directory Hardware Support Microsoft 365 Mobile Network Security TCP/IP VMware Veeam WLAN Windows Office 365 More: We are a well-known business seeking a Senior IT Support Engineer to take ownership of the day-to-day operation of our IT systems and infrastructure. This hands-on, standalone role is perfect for someone who enjoys resolving a broad range of technical issues while providing responsive help desk support. While largely autonomous, you will collaborate with our global IT function, ensuring reliable IT service delivery for our UK operations. We offer a competitive salary, discretionary annual bonus, enhanced sick pay, EAP, enhanced pension, onsite parking, employee discounts, and refreshments. Due to the location of our client site, own transport is strongly preferred. last updated 8 week of 2026