Flooring Sales Associate (Full-time) FSATilly25
Job Title: Flooring Sales Associate
Location: Tillicoultry
Salary: £26,812 per annum plus commission (pro-rata)
Contract: Permanent
Hours: 37.5 hours
Start Date: ASAP
We are looking for a motivated Flooring Sales Associate to join our existing team of Flooring experts. If you're passionate about great service and love working in a dynamic retail environment, we’d love to hear from you!
About The Role
At our store, we offer a wide selection of carpets and flooring products to suit every style and budget. You'll be responsible for providing accurate estimates based on measurements from our estimator, handling all sales-related paperwork with precision, and ensuring top-notch customer service through in-person, phone, and email communication. You'll also support other sales departments as needed and use your product knowledge to recommend and up-sell additional items, helping customers find the perfect flooring solutions while boosting sales.
We are looking for someone who
* Naturally prioritises the customer experience, instinctively putting their needs first
* Demonstrates meticulous attention to detail, essential when handling bespoke orders
* Brings energy and initiative to every task, thriving both independently and in a team
* Is reliable, polished, and warmly professional - always arriving with a smile
* Engages with ease - an attentive listener and confident communicator who builds trust with customers and colleagues
* Thinks on their feet, approaching challenges with calm and clarity
About Us
Our Ambition: For over 50 years, we've been dedicated to furnishing local homes with quality goods, staying true to our family values. Sterling is more than a business—it’s a family, helping generations of families create homes they love. We aim to inspire homemakers with exceptional products, services, and shopping experiences that turn houses into proud homes.
Our Vision: In 1973, George Knowles Snr transformed an old mill in Tillicoultry into Scotland's largest and most innovative furniture and homewares showroom. Today, our flagship store continues to lead with a unique shopping experience, blending trusted expertise, cutting-edge trends, and home inspiration. Whether updating a room or redesigning a house, Sterling offers something for every style, space, and budget.
Our Products: Sterling Home stores and our revamped website bring together curated furniture, accessories, flooring, and interior designs, all organised by style to make shopping seamless. From sofas and beds to home accents and flooring, our products are built to last, offering function and uniqueness that allow you to refresh your home with ease.
Our Stores: Our rebranded Sterling Home concept stores offer a modern, striking design with black exteriors, inviting entrances, and inspiring interiors. Inside, room cubes showcase coordinated furniture, accessories, and finishes, creating relatable and stylish displays. Our expert team is ready to assist with designing and styling every aspect of your home, ensuring a personalized, enjoyable shopping experience.
Sterling Home: quality, family, and inspiration under one roof.
Benefits
Here’s what you can look forward to as a Sterling Home colleague:
* Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions
* Career Growth: Unlock development opportunities and grow your career with us
* Secure Your Future: Boost your pension for a brighter tomorrow
* Generous Staff Discount: 30% off on products and services, plus exclusive discounts via the SAGE Benefits portal
* Holiday Recharge: 30 days of paid holiday, with option to purchase more
* Convenient Perks: Complimentary electric car charging points
* Life Assurance: Free life cover of at least twice your annual salary, up to retirement age
How to Apply & Next Steps
Excited to be part of our team? If you're ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you!
We’ve made our application process simple. Submit your CV and a hiring manager will be in touch to inform you of the outcome—whether that’s inviting you to a pre-screen interview or letting you know the experience isn’t the right fit at this time. We aim to respond to all applications within 7 working days, regardless of outcome.
Our recruitment process:
Submit your CV.
You’ll be notified whether you’ve made it to the next stage—a pre-screen telephone interview to share more details about the role and learn about your experience and goals.
If you move forward, the final step is a face-to-face interview with a Store Manager.
APPLY NOW to join our team as a Flooring Sales Associate and embark on a rewarding career journey with Sterling Home.
Please note that due to high applications, this vacancy may close sooner than expected. Submit your application at your earliest convenience.
Inclusion & Diversity
Sterling Homes is committed to creating an inclusive and respectful environment for all. We celebrate diversity while empowering and trusting one another. The future success of Sterling Homes is our people—our mission is to foster positive relationships with colleagues and customers so we can learn from one another and grow together.
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