Company Description
At Home Instead, our mission is to expand the world's capacity to care for older adults, helping them live well at home for longer. In the UK, we have a network of 240 independently owned and operated franchise offices that play a key role in their local communities. Our quality, award-winning home care services support wellbeing and allow older people to live independently in familiar surroundings. From personal care, companionship, and home help to specialist care for dementia, end of life, and Parkinson's, our Care Professionals support a wide range of needs.
Role Description
This is a full-time on-site role for a Registered Care Manager located in Dorchester. The Registered Care Manager will be responsible for managing day-to-day care services, ensuring the quality and regulatory compliance of the care provided, and leading a team of
Care Professionals
. The role includes overseeing case management, coordinating care plans, training staff, and ensuring the wellbeing of clients. The Registered Care Manager will work closely with clients, families, and other healthcare professionals to deliver personalized care.
Qualifications
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Extensive care experience with a proven track record in providing consistent excellent customer service.
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Proven experience in leading, training and managing a team to provide high quality domiciliary care services.
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Have or be willing to work towards Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent.
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Excellent knowledge and understanding of compliance and legislative requirements of the care regulations.
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Strong skills in conducting care assessment and care planning.
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Good understanding of systems and processes.
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Excellent interpersonal and communication skills.
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Ability to inspire others and build fantastic working relationships.
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Strong organisation and planning skills.
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Drive and motivation to take on a broad role and develop care services.
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Passionate about providing the highest quality of care.
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Commercially aware and have strong influencing and negotiating skills.
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Demonstrate achievement of business growth targets.
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Ability to work well and accurately under pressure.
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Be responsive, agile and remain calm whilst dealing with multiple priorities.
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Be flexible to meet demands of the business including participating in an on-call rota.