Job Description
Regional Service Manager
Bristol based covering the South West
Circa £55k company vehicle bonus
Exciting opportunity available for a Regional Service Manager with commercial operations background to join a market leading special purpose vehicle organisation to deliver the highest possible levels of customer service toSouth West region (based in Bristol) and ensure the Service Centre operates in an efficient and effective way.
Regional Service Manager Responsibilities:
1. Attend to customer requirements
2. Maximise the use of the resources available to the Service Centre
3. Ensure that the service technician's work is completed to the highest mechanical standards
4. Administration activities are completed correctly
5. Always ensure that a high standard of depot housekeeping and cleanliness is maintained, with focus on image standards.
6. When necessary, assist the Service Centre controller with the prioritising of the engineer workload to ensure that all work is covered in good time.
7. Ensure that the Service Centre monthly objectives are completed
8. Continually monitor depot overheads and ensure spend does not exceed budget.
9. Maximise the profitability of the Service Centre
10. Continual monitor and look to improve Service Centre staff efficiency, productivity, and utilisation.
11. Provide technical support to problem jobs....