Role: Customer Service Coordinator Location: Poole, Dorset Salary / Rate of pay: £28,000 - £30,000 DOE Platinum Recruitment are working in partnership with a well-established packaging manufacturer. Over the years, they have built up a strong reputation and client database as a company that strives for excellence. What's in it for you? Join a busy and successful team, work in a stimulating environment where you can really develop and take ownership for your career. They are looking for a competitive and trustworthy Customer Service Coordinator to liaise with clients and follow the enquiries process all the way through to the delivery of their products. They have a great sense of team working and do a lot as a group. Parking Pension Holidays ProgressionWhat's involved? Customer Service Coordinator responsibilities include: Process sales orders using a bespoke print MIS - CERM Dealing with enquiries and producing quotations. To be the main point of contact for a list of clients. You will be required to deal with client queries and communicating professionally with the customer when necessary. Keeping the business development manager up to date on project status and potential challenges. Ability to learn and use a Management Information System (CERM). Previous experience using similar systems would be advantageous. A technical mindset to understand print manufacturing processes. Experience in the ...