About the role
Exciting opportunity to join our Payroll team as a Payroll Administrator Apprentice. You’ll support the processing of payroll, pensions, and employee records while learning the ins and outs of payroll legislation and compliance. You’ll receive full training, hands‑on experience, and study support towards a recognised Payroll Administrator Apprenticeship programme.
What you’ll be doing (key responsibilities)
* Assist with the end‑to‑end processing of UK payroll in line with company deadlines
* WebPunch (our T&A system) administration
* Collate, check and validate timesheets (from WebPunch), absence data, and pay changes
* Learn to carry out manual payroll calculations (e.g., tax, NI, overtime, SSP, SMP, SPP)
* Assist in maintaining accurate employee records across multiple systems
* Respond to basic employee payroll queries, escalating complex cases as needed to the Payroll Officer
* Process all Retail Starters, Changes and Leavers by loading data to PayRite (our payroll system)
* Gain exposure to pensions administration (auto‑enrolment, contribution files, re‑enrolment)
* Participate in audits, compliance checks, and year‑end processes (e.g., P60, P11D)
* Adding new starters to various payroll systems: TMS, Payroll Sheet, SalesForce, Payrite
* Sending confirmation emails to line managers once their new team member has been fully processed on MySaints and added to the Payroll Sheet (Retail Only)
* Assist and provide cover for the People & Culture Administrator during busy periods and periods of absence to ensure continuity of service
* Contribute to continuous improvement initiatives within payroll
What we’re looking for (skills & qualifications)
* A collaborative team player – you thrive in a team environment, support colleagues and foster a positive, inclusive atmosphere where everyone feels valued.
* Brand ambassador – you love fashion and can represent our brand to customers and colleagues.
* Driven by success & tenacity – you possess a winning mentality, are resilient, focused on solutions and committed to overcoming challenges.
* Commercial acumen – you understand retail business, use data to gain insights and anticipate customer needs.
* Integrity – you embody our core values through honesty and trustworthiness, protecting our brand and caring for customers, products, profit margins and team safety.
* Payroll skills – good numeracy and literacy, strong attention to detail and accuracy. You’re eager to learn, proactive, curious and organised with the ability to manage deadlines.
* Experience & qualifications – no prior payroll experience required, but GCSEs (or equivalent) in English and Maths at Grade 4/C or above (essential). A‑Level or equivalent qualifications desirable, but not essential. Interest in pursuing a career in payroll/HR/finance.
About the location
Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses, including discounts on food, shopping and health & beauty. Studio location, approximately a 10‑minute walk from Liverpool Street Station and a 5‑minute walk from Shoreditch High Street.
Company culture and values
The Customer is the Boss – We work as one proud team to get the best for our customers.
One Team – We are joined up and encourage others to share their ideas.
We Do What We Say We Will – We know our goals, and we work with clear outcomes in mind.
We Are Responsible – We are self‑aware, understand the impact we have on others and are positive about the future.
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