This hybrid role requires the candidate to be located within a commutable distance from the office to support laboratory trials. Initially responsible for the entire UK territory, the candidate will eventually work towards cross-training other brand managers to support territory management while retaining a dedicated area.
Though the role does not involve people management, it necessitates a collaborative approach. Travel is a key aspect of the position, with an expectation of being on the road approximately 2-3 days per week, including an average of one overnight stay.
Primary Responsibilities:
* Serve as the primary point of contact and manage individual customer needs.
* Develop technical knowledge of products to support customer queries through various communication channels.
* Develop and implement a UK brand strategy with support from leadership and manufacturing units.
* Manage both direct and third-party sales pipelines.
* Conduct market research to understand target markets and consumer behaviour.
* Assist marketing functions to increase lead generation through campaigns and promotions.
* Monitor performance, track, and analyse brand performance, including market share and growth opportunities.
* Manage enquiries accurately within the CRM system from opportunity to order.
* Attend regular meetings and demonstrations at the designated facility.
* Conduct customer demonstrations and trials both in the laboratory and at customer sites.
* Train regional teams and support cross-selling activities across different brands within the organisation.
Key Skills and Qualifications:
* A degree in a scientific or technical discipline (preferred).
* Experience in selling scientific equipment (preferred).
* A results-driven individual with strong closing skills and motivation to achieve targets.
* Experience in an account management role, supporting mid-size to large business customers.
* Strong problem-solving skills with the ability to resolve customer issues or engage internal resources to facilitate resolution.
* Strong business acumen with a technical background.
* Flexibility for UK and occasional international travel to manufacturing units.
* Experience in selling or using material characterization equipment would be advantageous, as would experience in a laboratory or scientific environment.
What is Offered:
* Core working hours: Monday-Thursday, 8:00 – 16:45, and Friday, 8:00 – 12:30 (early finish on Friday).
* Salary is dependent on experience and qualifications.
* Bonus scheme based on target attainment and KPIs.
* Company car.
* Laptop, mobile phone, and home office setup where applicable.
* Generous salary sacrifice pension plan with 7.5% employer contributions.
* Death in service policy (8x salary).
* 27 days of annual leave plus statutory holidays.
* Health Scheme membership and Hospital Treatment Plan.
* Access to an online training system to facilitate skill development.
Click apply or speak to James Field for the full details at jfield@kensingtonadditive.com
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales, Customer Service, and Management
Industries
Industrial Machinery Manufacturing
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