Important: If you have applied in the past and were not shortlisted, please do not reapply.
Join Our Friendly Team
Are you looking for a rewarding and fulfilling role in a busy yet supportive environment. Our GP surgery, serving around 15,000 patients, is thriving and expanding.
Position: GP Surgery Receptionist
Hours: 20-30 hours per week. Working days will vary and will be spread across Monday to Friday between 8 am and 6.30 pm. A rota will be shared one month in advance.
Key Responsibilities:
* Process personal, telephone, and e-requests for appointments
* Answer incoming phone calls, transferring calls, or handling queries
* Scan documents, read code and manage patient records
* Handle patient inquiries with professionalism
* Process prescriptions efficiently
* Register new patients
* Summarise medical information
* Maintain and monitor the practice appointment system
* Additional duties as required
We use the EMIS Web system, so experience with it is a plus, but we will provide full training to the right candidate.
Why Join Us
* We are proud winners of the Staff Well-being Award last year
* Enjoy access to our Wellness Room, offering spa treatments fully paid for by the surgery.
* Benefit from regular Pilates sessions with a professional instructor, all part of our commitment to your well-being.
* Our staff enjoy a stress-free working environment, with a strong focus on maintaining a healthy work-life balance.
* Our surgery consistently receives excellent feedback from both patients and NHS England, reflecting our commitment to quality care and service.
Important Information:
* Due to the high volume of applications we receive, only shortlisted candidates will be contacted.
* We are unable to provide feedback to candidates who are not shortlisted.
If you're organised, reliable, and ready to be part of a supportive, dynamic team, we'd love to hear from you
Apply Now
Job Types: Part-time, Permanent
Pay: £12.30-£12.80 per hour
Benefits:
* Employee discount
* Store discount
Education:
* GCSE or equivalent (required)
Experience:
* Customer service: 7 years (required)
Work Location: In person