Overview
As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
Responsibilities
* Greet guests, take orders, serve food and drinks, and handle payments.
* Maintain a clean and organised dining area, restock supplies, and assist with food preparation as needed whilst working agilely to support the rest of the wider business.
Qualifications
* Food and Beverage experience isn’t essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
* You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
* An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
* Attention to detail and ability to maintain a clean and organised dining area
* Flexibility to work varying shifts, including nights, weekends and holidays.
* Please note we are only accepting applicants who are age 18 or above
Aimbridge and Benefits
* As part of the Aimbridge team, you will have access to industry leading benefits that include
* Industry leading training and leadership development opportunities
* Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
* Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Uncapped incentives to reward you for your contributions
* Access to hotel gym facilities
* Staff meals on duty
* Free staff parking
Venue
Mercure Telford Centre Hotel Mercure Telford Centre Hotel, Forge Gate, Telford, Shropshire, TF3 4NA. The Mercure Telford is ideal for business trips, offering a town centre location with easy transport links to Birmingham and Shrewsbury. The hotel includes fully-equipped meeting spaces, while all rooms contain work desks and free Wi-Fi. It\'s also perfect for leisure trips, with many local attractions nearby, including Ironbridge, The Wrekin Walk and the Royal Airforce Museum. Head to our onsite gym, swimming pool or sauna to unwind. Peckish? Grab a bite at our fantastic Iron Masters restaurant. This hotel is perfect for business trips, with versatile meeting rooms available. All have recently been renovated and equipped with new furniture and ClickShare technology AV. There\'s also a large onsite car park, further making your trip stress-free. All guests are welcome to use our fully equipped Leisure Club, which includes a swimming pool, sauna, steam room, jacuzzi and gym. Our hotel offers a fantastic base for both international and domestic travellers, reachable in under an hour from Birmingham Airport. The hotel is well situated for those looking to explore the Shropshire Hills - an Area of Outstanding Natural Beauty.
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