Overview
You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.
Responsibilities
* Hold a caseload of service users and act as their key contact to support care planning, monitoring progress and safe discharge.
* Develop person-centred recovery plans with service users, focusing on social goals and community integration.
* Build therapeutic relationships using trauma-informed and strength-based approaches.
* Help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups.
* Liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication.
* Ensure accurate documentation and uphold safeguarding and health & safety standards.
* Participate in supervision, training, and professional development.
Qualifications and Requirements
* NVQ Level 4 in Care (or equivalent) or at least two years’ experience in a mental health setting.
* Strong understanding of mental health issues, recovery, and co-production principles.
* Experience of working collaboratively with professionals, services, and communities.
* Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act.
* Excellent communication, relationship-building, and group facilitation skills.
* Confident with IT systems; resilient, adaptable, and able to work independently or as part of a team.
* Commitment to person-centred, trauma-informed practice.
Additional Information
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We are a disability confident employer, offering a guaranteed interview scheme for applicants with disabilities who meet the minimum criteria and reasonable adjustments during the selection process and throughout employment. Safeguarding is a core responsibility for all staff and volunteers, who must undertake safeguarding training. If your application is successful, you will undergo pre-employment checks before a formal offer of employment can be confirmed. You do not have to tick every box right away; willingness to learn and valuing lived experience are also important.
About the Role
We are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service.
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