Business & Training Administrator
Letchworth – Immediate Start (Tuesday 7th April) 1‑Month+ Temporary Contract £12.85 per hour – Up to 25 hours per week (flexible)
We’re looking for an engaging, motivated, and highly organised individual to join our team as a Business & Training Administrator. This role is ideal for someone with exceptional attention to detail, strong communication skills, and a proactive, solutions‑focused mindset. If you thrive in a busy environment and enjoy delivering excellent customer service, this could be a fantastic fit.
What You’ll Be Doing
Administration
* Processing customer bookings and enquiries
* Liaising with trainers and customers to schedule courses
* Sending booking instructions, invoices, and pass certificates
* Maintaining accurate training records (trainee lists, schedules, attendance, feedback)
* Updating course and trainer information on the LMS
* Coordinating off‑site training bookings and venue arrangements
* Keeping course files and paperwork complete and up to date
* Preparing reports on training activity and outcomes
* Suggesting improvements or new programme ideas
* Troubleshooting issues as they arise
* Ensuring all training activities meet compliance standards
* Following up on leads and enquiries
* Supporting other teams with admin tasks when needed
Sales Support
* Researching prospects and generating leads
* Reaching out to new customers via cold calls and emails
* Identifying and recommending new business opportunities
What We’re Looking For
* Excellent communication skills
* A confident, positive, people‑focused approach
* High self‑motivation and ambition
* Ability to work independently and as part of a team
* Strong organisational and multitasking ability
* Meticulous attention to detail
* A “glass half full” outlook
* Tech‑savvy mindset (desirable)
* Commercial awareness (desirable)
What You’ll Get
* Life insurance for peace of mind
* Access to wellbeing initiatives and an Employee Assistance Programme
* Generous colleague discount
* Free access to all training resources (online and face‑to‑face)
* Generous annual leave allowance plus sick leave after probation
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