Job Description
Somerset Larder produces fresh food and meals to go using locally sourced ingredients from all over the west country. Our philosophy is to nourish the community with amazing produce, to employ local people and to train apprentices for future careers in the catering and hospitality sector.
We are seeking an experienced and dynamic Operations Director to lead and integrate a diverse portfolio of services, including logistics, facilities, projects, catering, and culinary operation.
This is a senior leadership role with full accountability for operational performance, commercial outcomes, and service excellence. You will play a critical role in shaping and delivering strategy, while ensuring seamless alignment between operational infrastructure and culinary delivery. You will bring strong commercial acumen, proven leadership of multi-disciplinary teams, and the ability to operate effectively within complex, client-driven environments.
As Operations Director, you will lead the end-to-end delivery of all operational services, ensuring they are efficient, compliant, and aligned to business objectives. You will be responsible for driving profitability, enhancing performance, and delivering exceptional client and customer outcomes. A key focus is the integrated leadership of both operational and culinary functions, ensuring effective collaboration between logistics, production, and service delivery to achieve a best‑in‑class catering operation.
Key Responsibilities
The successful candidate will bring strong commercial acumen, proven leadership of multi-disciplinary teams, and the ability to operate effectively within complex, client-driven environments. As Operations Director, you will lead the end‑to‑end delivery of all operational services, ensuring they are efficient, compliant, and aligned to business objectives. You will be responsible for driving profitability, enhancing performance, and delivering exceptional client and customer outcomes. A key focus of the role is the integrated leadership of both operational and culinary functions, ensuring effective collaboration between logistics, production, and service delivery to achieve a best‑in‑class catering operation.
Qualifications
* icationProven experience operating at senior leadership or Director level within a complex operational envi
* ronmentDemonstrated ability to lead multi-disciplinary teams, including both operational and culinary/food production fu
* nctionsStrong commercial acumen with a track record of delivering financial and operational perf
* ormanceStrategic thinker with the ability to translate vision into effective ex
* ecutionExcellent stakeholder management and communication skills, with the ability to influence at all
* levelsSignificant senior leadership experience in operations within catering, hospitality, facilities, or a related
* sectorStrong knowledge of Health & Safety and Food Safety regulations within a catering or similar envi
* ronmentExperience leading integrated operations across logistics, facilities, and service delivery fu
* nctionsExperience delivering mobilisation, transformation, and continuous improvement pro
* grammesStrong IT and systems capability, including operational and asset management
* ivalent)Advanced Health & Safety quali
* ficificationExperience in large-scale contract catering or similar in
* dustriesExperience of the design and compliance of new catering fa
Additional Information
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