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Housing support workers

Sutton (Greater London)
Housing support worker
£32,096 - £36,095 a year
Posted: 31 January
Offer description

Are you passionate about supporting our client on their journey to rebuild their lives? We’re looking to recruit Housing Support Workers to join our Sutton Vulnerable Adults Service. The project supports clients living in self-contained accommodation across Sutton providing 130 bed spaces. We provide short term accommodation for up to 2 years; all clients will be supported to identify an appropriate move-on in that time and work within a multi-agency approach to assist the client with achieving this. Engagement with support in the community and move-on are key focuses for the service. The post-holder, you will be working to maintain an environment of support for adults with complex needs and possess strong Housing Management skills. The successful candidate does not have to have direct experience in a similar environment. In this role you will: Have an experienced team to support you Be offered a flexible working pattern, Monday to Friday Receive a comprehensive training programme and a full induction Carry a caseload of clients for whom you will be their lead worker About you We are looking to recruit Housing Support Workers to our diverse team at Sutton Vulnerable Adults. Reporting to one of the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential. You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face. St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to apply To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. When you're ready to apply click the ‘Apply Now’ Button to start your online application form. Closing date: 10am on 27 February 2026 Interview and assessments on: w/c 9 March 2026 About Us Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night. What We Offer We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients. Below are some of our key focus areas to improve both our candidate and colleague experience: A growing number of diversity networks including LGBTQ, Womens Action, Lived Experience and Anti-Racist networks. Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process. A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme. Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness. In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website. Want to find out more? Click here to visit our Equity, Diversity & Inclusion page. We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them. These include: Agile working model for suitable roles. Supportive flexitime and toil arrangements. 28 days annual leave rising to 31 after five years’ service. Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave. Financial wellbeing platform offering loans, advances and saving options. Auto-enrolment to pension scheme after six months service with an employer contribution of 6%. Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice. Cycle to Work scheme and interest free season ticket loans. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Want to find out more? Want to find out more? Click here to visit our Work For Us page. At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s. These include: Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals. Steps into Management programme to support colleague progression. Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities. A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate. Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates. Documents

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